IGENTS: New era OF Lead QUALIFICATION
Your AI Representative for Contact Centers
Precision, Consistency, Reliability
The NYO Revolution
Meet the NYO iGENT. They will be your best resource for call qualification. Not your inefficient IVR, not a human, but an AI-driven revolution in efficiency and cost-effectiveness. Let’s hear our iGents in action!
It's no time to stay behind. Empower your business with NYO and become the industry leader
Are you a sales contact center facing these challenges?
Struggling with an inefficient IVR?
Being charged by Lead Gen companies for irrelevant calls?
Are irrelevant calls draining your productivity?
Losing potential sales by abandoning calls?
If Yes, You’re Losing Thousands of Dollars EVERY SINGLE DAY!
The perfect Solution for all your challenges!
Introducing iGent, our advanced AI representative, tailored to supercharge your contact center’s efficiency and profitability. Whether you’re seeking rapid call handling like Sales and Non-Sales, or aiming for a customer-centric experience, our iGents are trained to deliver. With impressive efficiencies reaching up to 99% accuracy* and Unbeatable pricing in the market, it’s time to elevate every interaction from the first ring to impactful conversion. Experience the future of call centers with Confinality.
No hardware requirements
Reduced Call Load
Seamless Integration
24/7 Tech Support
Real Time Dashboard
Consistent & Reliable
Rapid Call Handling
99% Accuracy*
Step into Superior Efficiency
Transition into your best Version with NYO
Your Contact Center without iGENT
Your Contact Center with iGENT
Keep your profitability in plain sight with our real-time Dashboard
Our Partners
Ready for Confinality to Boost your Contact Center?
Discover the power of AI with Confinality iGents. They rapidly identify if a call is worth your time or not. This means your best sales representatives can focus only on closing sales, while other calls are wrapped up. And for those calls in the grey area? iGents swiftly steer the conversation, ensuring clarity and purpose with every interaction
Pricing
Basic Call Qualification
Inbound | Minimal Interaction | up to 6 responses
Optimize your Contact Center’s efficiency and profitability.
$1.5/hr*
- Sales or Non-Sales Identification
- Call Forwarding
- Key Metrics Display on Dashboard
Performance Metrics:
Call Qualification Time: 40s
Response: less than 3s
Sales Filtering Efficiency: 97%*
Advanced Call Qualification (Intermediate)
Inbound | Enhanced Customer Experience | up to 12 Response
Elevate interactions to boost customer experience.
- Sales or Non-Sales Identification
- Greetings, Reiterations, and More
- Key Metrics Display on Dashboard
- Company Introduction & Intent Confirmation
- Call Forwarding
- Call transcription
Performance Metrics:
Call Qualification Time: 60s
Response: less than 2.5s
Sales Efficiency: 98%*
Advanced Call Qualification (Premium)
Outbound | Enhanced Customer Experience | up to 16 Responses
Redefine outbound calls with industry-leading customer experience and accuracy
- Sales or Non-Sales Identification
- Advanced Responses from Greetings to Farewells
- Company Introduction & Intent Confirmation
- Sentiment Analysis & Conversion Probability
- Key Metrics Display on Dashboard
- Call Transcription
Performance Metrics:
Call Qualification Time: 90s
Response: less than 2s
Sales Efficiency: 98%*
Our Clients
Call centers we are revolutionizing
